Ansley Park Buyer
"Marcy is very knowledgeable about the metro-Atlanta marketplace. Her years of experience as an agent added tremendous skill to negotiations and she is extremely seasoned in all aspects of the transaction. Marcy has a great ear for listening and provided all information requested in a very timely manner. She was very available both by phone and in person and allowed abundant time for showings. She has a relaxed demeanor and does not pressure clients one way or the other but rather lets them make their own decisions. Marcy routinely asks for feedback on showings and is thoughtful and considerate when providing her insights. Because of her years of being an Atlanta resident, she suggested various contractors who all have worked out quite nicely. Marcy also knows other agents throughout the city which makes it easier to connect in transactions. I would highly recommend using Marcy as an agent and would certainly consider using her again."
- Greg, Ansley Park, 2015
Atlanta Home Buyers
"Having been through a disappointing house buying process before with another realtor, all I can say about Marcy is WOW. Now I know how it should work. Marcy was thorough from our first meeting as she carefully and quietly compiled our likes and dislikes all while displaying professionalism as we nitpicked each house we went through on our weekly tours. Ultimately she helped us find a house which checked almost all of our extensive list of requirements. Marcy’s recommendation from Financing to Inspection were first rate.
Once we were ready to move forward Marcy truly came into her own. Having gone through the process before and feeling like we were completely in the dark, Marcy was a breath of fresh air. From every aspect of the purchasing process she kept us informed, educated and on task. She seemed so polite and mild mannered when we first met, but I think the selling agent came to fear her sheer tenacity in making sure every detail we had requested in negotiation was filled and met. We affectionately referred to her as the Shark as we went through the negotiation process as we ended up getting even the items we had deemed as throw-away items in the final negotiations.
Even after the sale Marcy was a tremendous help making sure we got all of the utilities hooked up and providing advice on contractors and timelines. We can say, unequivocally, that we recommend Marcy to anyone buying a home."
- Jeff and Jorge, Atlanta, 2015
Decatur Home Seller
"Marcy was very helpful with selling our home. She knew a lot about our neighborhood and consistently monitored the market. We both had a strong idea of what our home was worth and stuck with it until it sold rather than letting the first low-ball offers sway our decision-making. Marcy used a professional photographer that generated a lot of activity on-line and made our home even more attractive. When it came time to negotiations and inspections she really had our best interest in mind and gave us great advice. I would recommend her to anyone!"
- Tim, Decatur, 2016
"I have been working with Marcy for 21 years. She sold me my first house and since then, she has been my agent for nearly 20 rental houses. Her overall service has been unparalleled. She is always pleasant. Totally knowledgeable. Just a pleasure to work with. I can't recommend her highly enough!"
- Rich, Atlanta, 2015
Town Home Buyer
"I worked with Marcy to find a place I can call home. She was so great to work with, very knowledgeable and detail oriented person. She listened to my concerns and helped me find a great place. She helped in every step in this stressful process and made sure everything is as planned and we don’t miss any deadlines. She introduced a great mortgage broker to me as well as inspector. I am so pleased working with Marcy and would recommended her to anyone who is looking for a great agent to work with. I cannot be any happier, so grateful to get to know her and able to find my dream home."
- Marjan, Alpharetta, 2016
Decatur Home Buyers
"Marcy was absolutely wonderful to work with. We had visited an open house we liked and suddenly wanted to buy a house on extremely short notice. I found Marcy through the Decatur RE/MAX office and she not only helped us to get the house we wanted at a reasonable price, she helped us to feel confident in the decision we were making. She put us in touch with reputable people for our mortgage application, home inspection, and repairs, and the whole thing went down without a hitch. I would absolutely love to work with her again, and would recommend her to anyone looking to get their dream home at the right price."
- Peter and Amanda, Decatur, 2015
Intown Condo Seller
"Marcy has guided me flawlessly through a purchase and a sale. Her knowledge of the Atlanta area real estate market is exceptional. She is no nonsense and to the point, a style I found refreshing in a real estate agent. She is exceptionally diligent in ensuring that every contract requirement is in place and checked-in with me on every decision. Marcy advocated for my best interest, and I came to trust her completely. She is also well connected with reputable services (e.g., mortgage brokers, repair services, etc.). Other agents have offered me glitz and often unrealistic expectations. Marcy instead offers an honest evaluation of every property. She respected my budget on the purchase and provided realistic calculations (such as working in seller closing costs, contract requirements) on the sale to ensure a "net to seller" that was at the top of comparable sales."
- David, Pocey Highland, 2015
Midtown Condo Buyers
"Marcy was one of the main reasons we decided to purchase a home! She was patient, honest about the home buying process, and allowed us ample time to think things through. We started viewing homes 6 months ago but were not yet ready for a commitment. In spite of this hiatus, Marcy was ready to assist us once we were ready to commit. She went above and beyond her role as a real estate agent and explained every detail for us, often working around the clock to make sure everything was in order. It was due to her diligence that we were able to close earlier than expected and for a price much lower than the purchase price. Hopefully we won't be in the market to purchase another home anytime soon but if and when we are, we will not hesitate to call Marcy! We recommend Marcy 100% and could not be happier with the home buying process thanks to her."
- Kim and Nick, Midtown, 2014
First Time Buyers
"As first time home buyers we had a lot to learn and needed guidance throughout the process. We did as much research as we could ahead of time, but we learned so much working with Marcy. She was extremely knowledgeable and patient with us along the way. When things came up she made sure we understood what it meant and what was going on. She was always available to speak/answer questions whether early morning or late evening. I always felt like she had our best interest in mind and was never pushy in any way. My wife and I had a great experience with Marcy and would recommend her without a doubt."
- Josh and Caroline, Roswell, 2015
Decatur Home Seller
"Marcy Shugarman was a fantastic seller's agent for us! She was courteous, conscientious, prompt, and a true professional. I highly recommend Marcy Shugarman for all real estate needs."
- Steve, Decatur, 2015
First Time Buyer
"I bought a townhome in the Doraville/Dunwoody area.I was a first time home owner and Marcy made the process very easy and smooth. She was patient with all my questions and explained in detail the process of putting an offer in, the contract, and the closing. I would absolutely recommend Marcy!"
- Kelly, Dunwoody, 2014
Condo Sold in Decatur
"Marcy was who I used to buy my home, and I used her again when it was time for me to sell and downsize. She is extremely professional, very knowledgeable, and her familiarity with the area and trends resulted in a contract within a week of my home being listed. The negotiation process was smooth, and her use of current technology made the entire process fast and easy. I highly recommend Marcy for buying or selling!"
- Barbara, Decatur, 2013
"Marcy is smart, efficient and knowledgable. She listens to her clients and takes their needs into account during the home search. She stood by me through the entire process. She is the hardest working agent I have ever dealt with!"
- Elizabeth, Atlanta, 2013
Short Sale Seller
"Marcy is an outstanding, very thorough agent. She successfully sold my home, while I was living overseas in Australia, thru a short sale in October 2012. She is an expert dealing with people and and the small details to execute the tough process of the short sale. Dont look anywhere else, she is the best and has the experience and reviews to prove it!!! From the moment I met her team, at Jennifer Kjellgren I was extremely impressed. I interviewed 4 agents and out of everyone, they were the most well rounded proactive team. Every aspect of the sale process was explained step by step and they are honest with expectations of the market to bring the best price for your house. Marcy is such a gem!!! She is a counsellor, listener, numbers expert, and has the patience to bring one of the toughest real estate deals to closing. My equity loan with Usaa was especially tough to negotiate a release of lein and she stuck with the process and did not give up until she had a senior manager assure her the file was going to be taken care of. I believe she single handedly saved my short sale. She makes herself available after hours, before hours, to answer questions which was especially great for me living overseas. She is extremely professional, and her constant level of communication with the buyers agent closed the deal as well. I can't say enough to thank her for all of her commitment to completing this tough house sale and closing."
- Heather, Atlanta, 2012
"Marcy is the absolute BEST agent in the entire world! She's professional, friendly, and enthusiastic about what she does. She knows her market better than anyone out there. Honestly, one of the easiest home buying experiences I have ever had and I LOVE the home we closed on!
Here's the full story: I contacted Marcy after reading her reviews on Zillow about a month prior to us coming down to Atlanta. We only had a few days to see condos so we knew we were going to be crunched for time. After the first email where I described what types of condos we were looking for she emailed us back immediately with price tiered lists and recommended homes that matched what we were looking for. We emailed back and forth over the next month and got down to a list of about 8 homes that really excited us.
When we got to Atlanta, she was very well prepared and we were in and out of her office looking at houses within a half hour of our scheduled time. We loved every house we saw and she even showed us a few more houses that weren’t on the list that were brand new for comparison shopping.
We then reviewed all of the condos and thought that if we paid a little more we could actually go up to a townhouse. Within an afternoon’s worth of time requesting that we see some townhouses, Marcy already had a list, property keys, housing information and permission to see almost a dozen townhouses. ‘Efficient’ doesn’t do Marcy justice! We ended up falling in love with a townhouse and Marcy helped us bid, negotiate, and close at an absolutely fantastic price that we were really happy with! Since then, Marcy has called us, sent us welcome home letters, and even helped us pick up the mail until we move down later this month! It’s truly rare to find someone so dedicated to helping us out and working so hard to make our dream home a reality. If a friend ever needs to buy any property in the future, I know they will be in great hands with Marcy. She has not only earned a customer but really a great friend for life. Thank you Marcy! You were absolutely AMAZING!!!"
- Abhi, Decatur, 2012
First time home buyers
"My husband and I were first time homebuyers, so needless to say we were uneducated at best. It was not long before we realized we were working with a very experienced, highly skilled professional, and her sense of humor was the icing on the cake. Marcy took the time to ensure we fully understood each step of the process. She was so responsive that it felt like we were her only clients even though I know she had many more. I can't tell you how many times we said to one another "We could not have found a better Realtor."
Marcy's negotiation skills are impressive, so much so my husband started to affectionately refer to her as "Our Bulldog". I am confident that because of Marcy, we got the best possible deal on our home. We are very grateful to Marcy for making our first home buying experience such a pleasant one."
- Amy, Atlanta, 2012
Short Sale Seller
"Marcy Shugarman is an experienced agent, who combines professionalism with compassion. She helped me secure a short sale for my house within weeks of when we submitted the forms. This, I heard, is highly unusual. She was on top of every detail, making sure that all requests from the lender were sent as quickly as possible. I was pleasantly surprised at how little I had to do to sell the house. I only had to declutter the house a litte and gather some papers. She did the rest. She even encouraged me to start packing early.
Being aware of the physical as well as the emotional aspects of moving, she offered encouragement along with her efforts to get the house sold as quickly as possible. She respected my need to arrive at the closing early and even called after I moved into my new apartment to ask how I was doing. Whether someone is considering a conventional sale or short sale, Marcy Shugarman is tops in Atlanta."
- Atlanta, 2013
"We contacted Marcy with interest in buying a rental property for investment purposes. The first telephone conversation with Marcy was quite detailed; she listened carefully and asked all the right questions. Based on our budget, she narrowed down the areas and we began our search. She was patient with us as we looked around. She took us to at least a dozen areas and showed us multiple properties. She provided great advice as we searched which was invaluable in helping us narrow down the search. Once we found the property that met our criteria and needs, Marcy’s attention to detail and expertise once again became apparent as she meticulously took care of all the tedious steps involved. She was there every step of the way, very proactive and responsible throughout. She knew exactly what inspections, legal documents and association procedures had to be looked at and was very well organized in handling them all. She was there when the minor fixes and upgrades had to be done to the property. When things did not get done, she ensured that she followed up with the building management and made it happen. We had no issues with her availability to us at any time; if she was not going to be available on a given day or for a given weekend, she would let us know well ahead of time. She was prompt with replying to emails and phone calls. After the closing, because of our excellent experience with her, we decided to use her services again in finding a tenant for us. She was again on top of everything. Within a short period of time, she found us a great tenant. We are extremely pleased with how well Marcy handled the entire process of buying and renting the property. We will certainly use her services again for our future real estate needs and highly recommend her without any reservations."
- Saira and Adeel, Atlanta, 2012
New to Atlanta
"Marcy Shugarman is an experienced and savey real estate agent. She is very knowledgable about the Atlanta real estate market. She provided me with houses to look at that met the citeria and price range I provided to her. I was unfamiliar with Atlanta, having just moved here from the midwest, and she took the time to show me the areas of Atlanta that met my criteria so that I could choose the area that fit me and my lifestyle the best. I had very high expectations for her as a real estate agent, and she met them all. I would highly recomment her to anyone who wants a real estate agent who knows Atlant and its neighbohoods well and who has the knowledge and willngness to spend the time help you find the perfect home like I did."
- Sue, Decatur, 2012
Short Sale Seller
"I recently sold my home thanks to my wonderful Real Estate Agent, Marcy Shugarman. It was a long and agonizing process, but Marcy helped me through the process with grace. She communicated well, kept me up to date constantly, and was an excellent advocate for me when dealing with the bank. I was very impressed and blessed to have her as my agent."
- Leslie, Atlanta, 2011
Home Sold in Inman Park
"Marcy has sold a number of different properties for me over the years and I have always found her to be the most thorough real estate agent I've ever known. Her preparation and attention to detail ensure that your deal will get done and that your interests will be represented. She has deep local knowledge and makes excellent use of the various on-line tools to make sure your property is presented to the widest possible audience. Give her a call!"
- James, Atlanta, 2011
Condo Sale Intown
"If you want to ensure that every detail is accounted for during the whole process then Marcy is who you should put your trust in! Selling a home is stressful enough but we felt at ease to know that she was attentive to all the paperwork, communicated effectively to the buyer and buyer's agent, and closed the deal efficiently. We valued her input whenever we had questions or concerns. We recommend Marcy with confidence for your Atlanta condo needs and beyond!"
- Shwetha, Midtown, 2011
"I've bought and sold homes for the last 15 years in 4 different cities. I have used many different agents for those transactions.
Hands down, Marcy is the best agent that I've ever used. I had less than two months to find a home, negotiate a contract, close the deal and move into the house. Most everything went smoothly and I feel I got the best deal possible under the circumstances.
Marcy is like a pit bull when it comes to representing my best interests. She is very aggressive in all facets of the transaction process from the buyers perspective. She seems to relish on giving me every advantage possible (especially during home inspection phase). Her hunger for this is so intense that the sellers on the other side fear her and just want to cave in just to get her off their backs.
During the final walk-thru of the home, I also had a fence contractor come by to give me an estimate on how much it would cost to fence in the backyard. Since I just had the property surveyed, it was easy for him to see where the boundaries of the house lie. Marcy also grilled the contractor and I recall him telling me afterwards that she was the best agent he ever witnessed."
- Steve, Sandy Springs, 2011
First time buyers
"We worked with Marcy to buy our first house in February 2011, and we were extremely happy with our experience. She was very knowledgeable about the entire real estate process and helped us each step of the way. Her communication with us was excellent, and we felt fully informed of every step of the process. Most of all, we were impressed with her negotiating skills. She negotiated hard for us, not only on the initial purchase price, but also after inspection and up until closing. She was tremendously detail-oriented, and made us aware of many issues that we would have otherwise overlooked. If you are looking for an excellent real estate agent in the Atlanta area, she gets our highest recommendation -- we’ve already recommended her to a number of friends!"
- Anne Marie and Todd, Decatur, 2011
Buying near family
"It took my husband and me approximately two years to find the perfect house in the Atlanta area near our son's family. During periodic visits to the area we would contact Marcy (who had also helped our son and his wife find their wonderful home) and ask her to show us new listings. Between visits, Marcy kept us regularly updated as to new listings as they became available. When The Perfect House finally showed up, Marcy, who had just returned from a vacation in a different time zone, made sure that we were able to see it immediately, and then again the next day so we could be sure of its suitability. From "just looking" to making an offer to closing, Marcy kept in contact, displayed an impressive knowledge of the process, and guided us to the next step. After the closing, she even presented us with a celebratory bottle of champagne. When we move into our new home, we will drink a toast to Marcy! We will miss the time we spent with her, but we'd recommend her enthusiastically to future home-seekers."
- Davis, Johns Creek, 2011
"I began using Marcy after an awful experience with another realtor. I needed someone professional, familiar with the Atlanta neighborhoods, and someone who would work to accomodate my needs (not just getting a sale). Marcy easily exceeded my expectations for everything I was looking for in a realtor, and the time invested with her has payed off with a great deal on my first home that I couldn't be more excited about."
- Shane, Atlantic Station, 2011
Short Sale Buyer
"As a first time buyer, I was nervous about my lack of knowledge. After looking at a short sale, I had so many questions and concerns about purchasing this unique property. Marcy was very knowledgeable about the market and provided me with all the information I needed about purchasing my short sale home. She responded quickly to my emails and phone calls, and it was always a pleasure to talk to her. She walked me through the process, making sure that I had everything I needed to make an offer. I came out with a beautiful townhouse, thanks to her help. No matter what type of home you are looking for, she will be more than helpful."
- Kairis, Atlanta, 2011
Intown Condo Buyer
"Marcy was very polite and nice to work with. She seemed to know exactly what area and what kind of home I was looking for so it did not take long to find a new home. She knows the local area extremely well so finding a home was very easy. She knows all the back roads and such for when traffic is bad. I would work with Marcy anytime I need a place to live. She helped me alot with everything. She also seemed to have an answer for every question I had which was great."
- Adam, Virginia Highland, 2011
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